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How Do I Change The Password For My Email Account?
cocork71
Newbie
‎05-03-2017 09:52 AM

i keep getting a message that i cannot get mail    the user name or password is incorrect    i have tried on several

occasions to put in my password but it rejects it     how can i change the password for my email account

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Re: How Do I Change The Password For My Email Account?
Ann154
Community Leader
Community Leader
‎05-03-2017 11:27 AM

Which ISP or domain name is your email address associated with? Don't provide your actual email address on this public forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How Do I Change The Password For My Email Account?
bearone21
Legend
‎05-03-2017 12:45 PM

you can't change it until you confirm the old password.

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Re: How Do I Change The Password For My Email Account?
vzw_customer_support
Customer Service Rep
‎05-05-2017 09:56 AM

cocork71-

As a consumer myself, I have experienced the same issue with my e-mail account. Good news is this can be fixed. What make/model phone do you have? Have you recently changed your e-mail password for this error to pop up?

CarmenT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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