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How Do I Replace My Phone That Is Under Warranty?
THOHER65
Member

Let me know what I can do

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Re: How Do I Replace My Phone That Is Under Warranty?
SuzyQ
Sr. Leader
Sr. Leader

What phone is it?  And what is the problem?  Are you sure the warranty covers whatever is wrong?  If you purchased it at a store, return it via the store.  Otherwise, call customer service and they can begin the process.  (800) 922-0204, choose option 4 for "Other", then say "Agent" at the voice prompt.

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Re: How Do I Replace My Phone That Is Under Warranty?
vzw_customer_support
Customer Support

THOHER65,

We want to set you up for success. What type of issues are you having with your phone? What device do you have?


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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