Correct Answer: How Do I Stop Popup Ads On My Moto G Play?

gzep64 · ‎12-10-2016

I bought a moto G play prepaid and from the beginning I get these popups all the time. Pretty annoying. My daughter bought the same device and doesn't have that problem. any fixes out there?

Ann154 · ‎12-10-2016

Then you have installed a questionable application that is sending the ads to your phone. You need to find it and remove it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154 · ‎12-10-2016

Where did you purchase the phone at? Where did your daughter?

The Amazon Prime exclusive has ads on the lockscreen. Amazon.com: Moto G Play (4th gen.) - Black - 16 GB - Unlocked - Prime Exclusive - with Lockscreen Of...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

gzep64 · ‎12-10-2016

we both bought our phones from the Verizon online store.

Ann154 · ‎12-10-2016

Then you have installed a questionable application that is sending the ads to your phone. You need to find it and remove it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

gzep64 · ‎12-12-2016

seems to have worked. thank you!

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