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How can I get my camera on my Samsung Galaxy J7 to work without distortion?
4p13
Member

My newly purchased phone works great, except that the camera has distorted facial ghost-like images. Is there a way to deal with this issue, or do  I need a whole new phone?

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Re: How can I get my camera on my Samsung Galaxy J7 to work without distortion?
vzw_customer_support
Customer Support

It’s awesome to have a new phone but understand how frustrating it can be when you are experiencing issues with it from the get-go. We recommend making sure the lens are clean and making sure the phone’s software is up to date. Here is a link with other tips you may want to try. http://spr.ly/6583DiN13

 

Christian_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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