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How do I check for a virus on my phone?
MELOYELO487
Member

when I open chrome, google virus message.  is this legit, if so how do i get it off my phone

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Re: when I open chrome, google virus message. is this legit, if so how do i get it off my phone
kathy65793
Sr. Member

What type phone do you have? Verizon has a app Support & Protection you should be able to run that and it should be able to tell if there is something in there. Also there are a lot of anti virus apps in the play store that may help.

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Re: when I open chrome, google virus message. is this legit, if so how do i get it off my phone
bearone21
Leader

it's impossible to say  if it's a virus/notification or a link that will take you to a site that will give you a virus.

probably popping up because of a site or game you went or go to or play.

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Re: when I open chrome, google virus message. is this legit, if so how do i get it off my phone
kathy65793
Sr. Member

What type phone do you have? Verizon has a app Support & Protection you should be able to run that and it should be able to tell if there is something in there. Also there are a lot of anti virus apps in the play store that may help.

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Re: when I open chrome, google virus message. is this legit, if so how do i get it off my phone
vzw_customer_support
Customer Support

Seeing a virus message is understandably a concern, MELOYELO487. bearone21 and kathy65793 provided some great ideas to help. Our Verizon Support and Protection can definitely be a great asset in identifying potential threats. Here's a link with details: https://www.verizonwireless.com/support/verizon-support-and-protection-faqs/

 

LynnD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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