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How do I fix the "re-enter the 10 digit number" when calling?

How do I stop the "re-enter 10 digit number" requirement to call?  It has never occurred before.

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Re: How do I fix the "re-enter the 10 digit number" when calling?
Customer Support

Let’s get those calls going through as they should be, KELCAT90! When did you first notice this issue? Does it happen with all calls or to one specific number? Have you noticed any other issues with using the service? We will be standing by and happy to further assist.

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