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How do I return to a previous version of my software?
1Robster
Enthusiast - Level 1
‎04-10-2016 04:57 AM

How do I return to a previous version just prior to this last veroson update?

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Re: Unwanted updates
Klue
Master - Level 1
‎04-11-2016 07:54 AM

Unfortunately once the update is on the phone you cannot go back to a previous one,

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Re: Unwanted updates
Klue
Master - Level 1
‎04-11-2016 07:54 AM

Unfortunately once the update is on the phone you cannot go back to a previous one,

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Re: Unwanted updates
vzw_customer_support
Customer Service Rep
‎04-12-2016 05:16 AM

1Robster, we want you to have the best experience possible on that device. Once you download a device software update to your phone, you will be unable to remove it. Are you having issues with you phone since retrieving the update? If so, which make/model phone do you have?




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