How do I return to a previous version of my software?

[1Robster]

How do I return to a previous version just prior to this last veroson update?

[Klue · Accepted solution]

Unfortunately once the update is on the phone you cannot go back to a previous one,

[vzw_customer_support]

1Robster, we want you to have the best experience possible on that device. Once you download a device software update to your phone, you will be unable to remove it. Are you having issues with you phone since retrieving the update? If so, which make/model phone do you have?

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