How do you reset outgoing voicemail message?
enidgh
Newbie

I have a J3 Eclipse How do I reset my outgoing voicemail message?

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Re: How do you reset outgoing voicemail message?
vzw_customer_support
Customer Service Rep

enidgh, 

 

We'd love to point you in the right direction, so you can reset your voicemail message. We just need a few more details to be able to help. Are you referring to the greeting that callers hear when they call you? Are you using Visual Voicemail, or Basic Voicemail where you call to listen to messages? 

 

MichelleH_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do you reset outgoing voicemail message?
bearone21
Legend

voicemail

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Re: How do you reset outgoing voicemail message?
enidgh
Newbie

I was able to get my answer thru Verizon chat.  For anyone who needs this info:

Hit *86, then option 4.  You will hear an option to change your greeting. First it will play your current message, then will give you an option to re-record a new one.

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