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I called Verizon prior to travelling abroad and asked to turn roaming on. As of today, 4 days later, I have no service. I do not have a landline to call. GlobalServices email does not work... Does anybody know how to reach customer support via email?
Florence2014
Newbie
‎07-07-2014 01:23 PM

I called Verizon prior to travelling abroad and asked to turn roaming on. As of today, 4 days later, I have no service. I do not have a landline to call support. GlobalServices email does not work... Does anybody know how to reach customer support via email?

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Re: I called Verizon prior to travelling abroad and asked to turn roaming on. As of today, 4 days later, I have no service. I do not have a landline to call. GlobalServices email does not work... Does anybody know how to reach customer support via email?
vzw_customer_support
Customer Service Rep
‎07-09-2014 05:28 PM

Hi Florence2014
I'm so sorry your having issues. Unfortunately there isn't an email for global support. The only way way to reach them while traveling is to call them at 908-559-4899.

JoeL_VZW
Follow us on Twitter @VZWSupport

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