Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
I can't remember my password PLEASE HELP
Kkhh
Member

I am sick to my stomach.  I can't remember my password.  I only have one chance left to get in.  I'm sick that I'm going to lose all my info/pictures/etc ((crying))

 

what can I do??????? without reseting?

0 Likes
Re: I can't remember my password PLEASE HELP
jav6
Leader

@Kkhh wrote:

I am sick to my stomach.  I can't remember my password.  I only have one chance left to get in.  I'm sick that I'm going to lose all my info/pictures/etc ((crying))

 

what can I do??????? without reseting?


Password for what?  Is there not an option for 'forgot password' or 'recover password'?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: I can't remember my password PLEASE HELP
vzw_customer_support
Customer Support

Kkhh, we are sorry to hear about your experience. Let's review. Are you currently locked out of your device's home screen? What type of password is your device requesting? May we have the Make/Model of your device? 

-Sylvia

0 Likes