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I got a new phone about five days ago. Since then my text messages have been spotty and last night i lost a lot of my contacts?
VIRWIN62
Member

I am a contractor so my contacts are very important. I had close to 800 now i have 105?

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Re: I got a new phone about five days ago. Since then my text messages have been spotty and last night i lost a lot of my contacts?
vzw_customer_support
Customer Support

VIRWIN62, we know how important it is to have text messages work for you and have all your contacts. We want to help make sure everything is working for you.

Regarding your contacts, we want you to be able to get them back. If you have them saved with Verizon Cloud, you can use our app to simply reload them back to your phone. Here is link with information about Verizon Cloud http://vz.to/2eT5BUo

If your contacts are saved with Google, you can sync them back to your phone. This would be done within the Settings, Accounts, and your Google account on your phone.

For your text messages, we would need more information on what's going on. Please tell us more by what you mean by spotty?

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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