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I have a S5 just changed phones. I get this message when I try to log into cloud. account is in invalid state 10007
RickWhite
Newbie
‎05-07-2015 07:40 AM

Who do i call for this message. Account is invalid state 10007

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Re: I have a S5 just changed phones. I get this message when I try to log into cloud. account is in invalid state 10007
vzw_customer_support
Customer Service Rep
‎05-09-2015 07:55 AM
RickWhite,

That's no good! We want to make sure you can get everything restored without an issue. Are you able to view your Cloud files online? http://vz.to/16bLoV6 Is other data working well on the phone?

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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