i had tmobile everything unlimited..i had
the Samsung Galaxy S6 Edge... they kep charging my debit more then once a
month..n had phone issues..never fixed.
Went 2 Verizon & purchased a whole new
phone & got the Samsung Galaxy S7 Edge..
when i got it I WAS TOLD EVERYTHING
WAS UNLIMITED..CALL/TXT/WEB ETC...
THAT MY BILL WAS GONA B BOUT
$85-90MO. so then,i look online n c that
now my [removed] says i owe over $1,000
WTF... IF EVERYTHINGS UNLIMITED
Y IS MY BILL OVER $1,000 THATS
NOT WHAT I AGREED 2..N IM [removed]..
CUZ THEY HAD TOLD ME ALLLLLL
UNLIMTED THEN MY [removed] SAID I
OWED $145 N NOW IT SAYS OVER
$1,000 WTF IM [removed] N NOT PAYIN
A $1,000 SOMETHIN A MONTH 4 DROPPED
CALLS N [removed] RECEPTION..WHEN
MY PHONE WAS SUPPOSED 2 B ALLLLL
UNLIMITED.. U CANT LIE N TELL
CUSTOMERS ITS ALL UNLIMITED N
THE CHARGE N RIP THEM OFF..[removed]
NOW WHAT ILL B WITHOUT A PHONE?
I HAD VERIZON AWHILE BACK FOR 8YRS
NEVER HAD A PROBLEM HAD ALSO A
MONTHLY MY PHONE HAD BEEN STOLEN
N BILL WAS RAN UP 2 $800 CUZ VERIZON
NEVER TURNED MY [removed] OFF LIKE THEY
SAID..I PAYED THE BILL N DISCONNECTED
[removed] B4..IT WAS DUE N NOW VERIZON
WANA CHARGE ME THE 400 DEP..HOW DARE U.. WHEN I EVEN HAD A PAY MORE 4 THAT
PHONE CUZ U....... DIDNT... SHUT THAT
PHONE ON LIKE U WERE SUPPOSED 2! NOW
I HAVE PROBLEMS WITH THIS PHONE
N [removed] STILL HASNT BEEN FIXED..N U
GUYS CHARGE ME OVER $1,000 IM NOT
PAYING THAT MUCH..UR SERVICE HAS
GONE 2 [removed]..IF [removed] NOT RESOLVED
IM DONE 4 GOOD WITH VERIZON..
VERY DISAPPOINTED N VERIZON..
HOW CAN THIS BILL B FIXED N GET
[removed] I WAS PROMISED??????? AS OF
UNLIMTED EVERYTHING 4 THE $85-90..
Message edited by Verizon Moderator
DGarcia2016, I know it must have been most alarming to see a bill this high. Help is here as you have questions that deserve answers.
I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.
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