I have a Samsung Note 5 that I just got in April. It recently fell and the screen cracked. I see that my deductible is $149. My question is can I get a different phone or am I going to have to stay with the same phone?

[snlerma24]

I have a Samsung Galaxy Note 5 that I just got in April. It recently fell & the screen cracked. My deductible is $149. Can I just get a new phone or do I need to stick with the one I have? Like for example, can I get a used blackberry or do I need to get a used Note 5?

[mama23dogs · Accepted solution]

Asurion will  send you a Note 5, the same as the one you send in for replacement.

YOu  mpay not get a different phone

[bearone21]

suggest you get a case for it.  i'm a believer in the otterbox defender.

[pherson]

YYou can also purchase a used phone from various websites if you want something different .

[bearone21]

yes with a risk as you don't know what kind of problems you're buying & the seller won't have anything but praise for the phone you're about to buy.

[pherson]

Thats the same with new phones too.

[#7]

the price of the phone vs repair and frustration equals get it repaired. can you afford another new one.

[bearone21]

no, a new phone does give you some protection with a warranty.

[pherson]

same as a used one. We can discuss this all day.

[bearone21]

no we can't, bye.