I have an LG G3 that I got in January, all of sudden the battery wont last a day anymore and the phone heats up! I assume it's a bad battery?

[Jenn7s]

I have an LG G3 that I got in January. For the last 2 weeks the battery will not last all day, even when I'm not using it and the phone heats up! I assume this means the battery is bad? After only 6 months?

[vzw_customer_support]

Hi Jenn7s!

I want yout to love your phone and I'm here to help! Have you recently downloaded any new applications? How much battery life are you  experiencing after a 100% charge?

AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Jenn7s]

I have not downloaded anything new, I have no games on this phone at all. It was at 94% when I left at 8:30am and by 11:30 it was hot to the touch and at 51% and it just sat on the counter. The only thing I did was respond to 2 texts.

[letthewookiein]

I had problems with my lg g3 too, but my problem started after updating my phone. I followed the following advice and most if not all of my problems went away. My battery life is back to normal.  This is advice from Snn5

"Snn5     Jun 23, 2015 8:44 PM    (in response to rdhaley)   

For all affected parties of the G3 post LP update:

Once you get the notification that the update is available or has already downloaded, BUT has yet to install:

1. 1.  Stay plugged into charger for the entire process
2. 2.  Charge to 100% and back up music, photos, files etc...contacts should be saved to Google Account and use Google Drive or Google Photos to back up with as well and apps are saved in a list in your My Apps screen in the Play Store app and online using the desktop page.
3. 3.  DISABLE Google backup and restore of apps and app data in your Backup and Reset tab in your phone's main settings screen.
4. 4.  Factory Reset the phone
5. 5.  Download and/or Install update from notification bar (may have to manually check for update in About Phone/System Update to kick start it) at next boot/power on after skipping set up if possible
6. 6.  Phone will reboot after installation.  Factory reset one more time as soon as possible before setting up the phone (you may have to press the back button a few times to escape the set up screen, or you may be able to skip it.  Just go back to the Backup and Reset tab and FDR again.
7. 7.  Unplug from charger at 100% recharged
8. 8.  Set up your phone however you like to include apps from your My Apps screen in either the Play Store App or from the PC webpage version
9. 9.  Leave phone on until it powers off
10. 10.  Leave off and recharge to 100%

This is my usual process and I have had no issues.

The reasons for disabling app data is due to the fact that DAVLIK is now ART and the Android Optimization process might not go as planned if you just slap the new OS over the old OS.  Also, when you go back to the Play Store to download apps, they will be the correct version this time for this OS.

Lastly, to quell the wifi connection issues download DNSet from the Google Play Store."

All credit goes to Snn5

[Snn5]

I admit it seems my steps are a bit overboard, but step 3 and the bottom paragraph with reasons as to why are the most important.

[Jenn7s]

It does seem like a lot, but worth a try! Thank you!