I have the Samsung Galaxy S3. My phone keeps cutting on and off.
BrandiCe
Newbie

I have the Samsung Galaxy S3. My phone keeps cutting on and off. First it was cutting off with an VZWAVSSERVICE error message. The message doesn't pop up now. It just cuts off. My software is up to date. Can anyone help?

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Re: I have the Samsung Galaxy S3. My phone keeps cutting on and off.
vzw_customer_support
Customer Service Rep

@BrandiCe

I can imagine this has become a frustrating experience for you!  I would love to assist with resolving this wireless issue for you.

When did this problem begin?  Had you recently installed any new applications or recently updated your device software?  How often does your device power cycle?  Is it happening when performing any specific tasks on your device?  Please let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: I have the Samsung Galaxy S3. My phone keeps cutting on and off.
BrandiCe
Newbie

It started four or five days ago. First it was VZWAVSSERVICE error and I

cut off Google+ and cleared the data. It then had Cloud issues and I

uninstalled it and it stopped. Now it just cuts off and when I turn it back

on it's almost dead. It happens randomly. I didn't install any new

applications.

On Aug 25, 2014 10:18 AM, "Verizon Wireless Customer Support" <

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Re: I have the Samsung Galaxy S3. My phone keeps cutting on and off.
vzw_customer_support
Customer Service Rep

This is very strange BrandiCe! Let's explore options to resolve pronto! Please run and test in Safe Mode http://bit.ly/NnpVJG for a few hours. Keep us posted.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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