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I locked my phone with sims lock and can't get it to unlock?
MICOWE24
Member

My phone is locked and it want open

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Re: I locked my phone with sims lock and can't get it to unlock?
tikibar1
Sr. Leader
Sr. Leader

If you're prepaid, you'll need to contact Customer Service for a PUK (PIN unblocking key).  If you're post-paid, see if this helps:

Locate the 4G SIM PIN/PUK - My Verizon Website | Verizon Wireless

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Re: I locked my phone with sims lock and can't get it to unlock?
tikibar1
Sr. Leader
Sr. Leader

If you're prepaid, you'll need to contact Customer Service for a PUK (PIN unblocking key).  If you're post-paid, see if this helps:

Locate the 4G SIM PIN/PUK - My Verizon Website | Verizon Wireless

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Re: I locked my phone with sims lock and can't get it to unlock?
vzw_customer_support
Customer Support

  We want to get this fixed. Are you unable to even access the home screen? Have you factory reset the device? KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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