You could download and install the driver from Motorola's site:
Reboot the PC.
Plug in the phone. It should find the driver. Make sure you place the phone in a USB mode to perform more than a "Charge Only" via the USB port.
Yeah, I was thinking the same thing... the drivers should already be in the Win10 distribution. However, sometimes I think the registry gets manipulated and something points to the wrong thing. Be it a program or a driver, sometimes a re-install or "repair" fixes things up.
I forgot to suggest to the OP that they try a different USB port on the PC if everything else fails. However, like you wrote, unless they pull down the notification shade and select something other than "charge only", the phone will not be found.
Thank you so much for your input, stef7.
Let's get this fixed, SIX2ONE. As mentioned by stef7, you will need to install the drivers if the computer does not have it. Here are the steps to transfer your pictures from your phone to your comuter. https://www.verizonwireless.com/support/knowledge-base-180511/
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