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I received a multimedia message a few days ago. It still says downloading, can anyone help?
bloper
Newbie
‎09-03-2012 02:08 PM

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Re: I received a multimedia message a few days ago. It still says downloading, can anyone help?
demmo86rt
Champion - Level 3
‎09-03-2012 02:41 PM

Make sure mobile data is on, MMS will not work without it.

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Re: I received a multimedia message a few days ago. It still says downloading, can anyone help?
bloper
Newbie
‎09-03-2012 03:07 PM

It's on but the message just won't show.

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Re: I received a multimedia message a few days ago. I still says downloading, can anyone help?
vzw_customer_support
Customer Service Rep
‎09-17-2012 03:58 PM

Hi bloper,

Please share the exact message you receive. This will help our Social Media team and our forum members have a better understanding of the issue. Also share the phone model and software version. Try doing a soft reset to your device and see if that clears any error preventing your message to download.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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