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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
If I increase my Verizon cloud size can it snag all my phone data while the UI on my android phone isn't working?
TOMMCC5
Member

My android phone UI has stopped working. If I purchase more cloud capacity from my laptop, can the cloud copy all the data on my phone without me being able to give instructions to the phone?

The way I understand it, I have to either have a factory reset done ( wipe clean the content) or buy a new phone to get the User Interface to work. I want to save as much data as I can but it turns out that my cloud subscription included in my service is the minimum. Am I "grasping at straws" ?

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