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Internal service failure
2693155
Member

Getting a message saying Internal Service Failure because of a lack of  a good  network connection. Just some game apps produce this message when I try to open them.  Everything else is fine. How do I fix this?

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Re: Internal service failure
vzw_customer_support
Customer Support

We always want you to have a connection when in apps, 2693155. Since  you stated everything is working when not in those apps, then the issue must be with the apps themselves. Since getting this error have you uninstalled those apps and reinstalled them? What make and model phone do you have?
StevenG_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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