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Correct Answer!
Internet not working while on a call?
PinkBlueMom
Member
‎07-21-2016 06:25 PM

Anyone else having issues? This just started today.

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Correct Answer!
Re: Internet not working while on a call?
deloused
Sr. Member
‎07-21-2016 06:39 PM

I have experienced that, it should work in 4GLTE coverage areas as long as the HD/advanced calling feature is turned on in your phone.

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Correct Answer!
Re: Internet not working while on a call?
LENNYEDGE
Sr. Member
‎07-22-2016 03:58 AM

i agree and second that.

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Correct Answer!
Re: Internet not working while on a call?
howard23
Member
‎07-22-2016 04:08 AM

I cannot call out

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Correct Answer!
Re: Internet not working while on a call?
LENNYEDGE
Sr. Member
‎07-22-2016 04:21 AM

in settings can reset mobile net and internet.not RESET FACTORY. ONLY DO THAT with guidance please if not tech savvy.

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Correct Answer!
Re: Internet not working while on a call?
vzw_customer_support
Customer Support
‎07-23-2016 08:24 PM

We want to ensure you can use your device as you like! Do you know if HD calling is enabled on your device? Was data previously working while on a call? KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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