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Internet not working while on a call?
PinkBlueMom
Member

Anyone else having issues? This just started today.

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Re: Internet not working while on a call?
deloused
Sr. Member

I have experienced that, it should work in 4GLTE coverage areas as long as the HD/advanced calling feature is turned on in your phone.

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Re: Internet not working while on a call?
LENNYEDGE
Sr. Member

i agree and second that.

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Re: Internet not working while on a call?
howard23
Member

I cannot call out

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Re: Internet not working while on a call?
LENNYEDGE
Sr. Member

in settings can reset mobile net and internet.not RESET FACTORY. ONLY DO THAT with guidance please if not tech savvy.

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Re: Internet not working while on a call?
vzw_customer_support
Customer Support

We want to ensure you can use your device as you like! Do you know if HD calling is enabled on your device? Was data previously working while on a call? KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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