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Invalid/not active mobile number
swhirly
Member

Mobile number either invalid or not active since syncing with gear s2.

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Re: Invalid/not active mobile number
vzw_customer_support
Customer Support

Sounds like we have some work to do swhirly. I too have the gear s2 and love it. You should not be having this issue. What make/ model phone do you have? Is this a post pay or prepay account you have with us? Where are you seeing this message? Please provide us with additional details so we can further assist and activate your phone once again.


JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Invalid/not active mobile number
vzw_customer_support
Customer Support

Hi Swhirly, not being able to sync up with your mobile number is a definite concern. Let's get them connected together. Have you turned on the Bluetooth feature on your Gear S? Here's a link to the steps http://tiny.cc/s3vmay and let me know if that helped.
 EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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