Is the update causing problems?
gregmhyman
Enthusiast - Level 2

My phone updated about 2 weeks ago, and since then I can't edit pictures or documents, and I have to charge my battery at least twice a day when it used to only be at 35% by the end of the day without having to charge it at all.

I asked the photo editor app company about not being able to edit pictures any more, and they said it is a problem with the sd card.  But the sd card never had any problems before the update about 2 weeks ago. 

Office Suite pro will edit some documents, but says it can't save the changes to a lot of others.

I can't get through to verizon customer service and dont want to drive all the way in to the store if there is a simple fix.

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Re: Is the update causing problems?
gregmhyman
Enthusiast - Level 2

Is there any progress being made on this?

The store wanted to do a factory reset, but told me I would lose access to my sd card.

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Re: Is the update causing problems?
MaryVFC
Enthusiast - Level 2

Is the update causing problems?

Is the Pope Catholic? (sorry, I couldn't resist) Smiley Happy

There's no easy fix that I know of. Someone spoke of a patch or 'update' to fix the never ending list of problems this kitkat upgrade had caused. I heard it won't be long.

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Re: Is the update causing problems?
RC20607
Enthusiast - Level 2

Yeah a fix is needed badly!!!!!!

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