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It's back...the old sign in failed message...
SkyWriter
Member

All of my Verizon email accounts have suddenly started giving me the message "Sign in failed".  When I tap the message it tells me the server password has changed and to enter the new password.  Started today sometime in the AM, eastern time.  It's not a password issue since I can still log in via a web browser using the password that supposedly has changed.  It would be nice if Verizon could send out some type of message to let their users know when they're going to start messing with security settings in a production environment.

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Re: It's back...the old sign in failed message...
dexman
Sr. Member

Mine are failing as well. I removed the verizon.net accounts from my phone until the problem is resolved.

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Re: It's back...the old sign in failed message...
LENNYEDGE
Sr. Member

went through it last night after they did update on cloud/i dont trust it anymore. had to reset everything and my acct here,

Re: It's back...the old sign in failed message...
Ann154
Expert
Expert

That is an issue with the Verizon Residential landline internet service and not the Wireless side. You might want to check the Residential forums to see if the problem has been discussed or resolved. http://forums.verizon.com/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: It's back...the old sign in failed message...
DENBRA43
Member

YES! Both my Samsung Galaxy S6 and my Surface are giving me failure notices.

So what causes this?

And is there anything I can pro-actively do about it?

Where do I report it?

Thanks for any help!

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Re: It's back...the old sign in failed message...
dexman
Sr. Member

I was going to grab one of my Surfaces to check, but, you beat me to it.  🐵

Looks like a problem between Verizon Wireless and Verizon Core.

I suspect someone is aware of the impairment, but, no public acknowledgement as of yet.

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Re: It's back...the old sign in failed message...
DENBRA43
Member

I'm trying to post over there too but for some reason the website is not allowing me to set up an account for those forums. (fora?)

Grrrrrrr

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Re: It's back...the old sign in failed message...
DENBRA43
Member

Sorry to be dense, but I'm not sure what Verizon Core is.

But I guess the answer is - wait and see?

I like the Live Chat option with a rep on Verizon Wireless, but they said it was a "Verizon.net" email provider problem... perhaps another way of saying what you're saying?

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Re: It's back...the old sign in failed message...
Ann154
Expert
Expert

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: It's back...the old sign in failed message...
dexman
Sr. Member

Old habits die hard. :o(

I was an IXC/CLEC Central Office technician for 23 years so I often use terminology from that profession.

Verizon Core is another way to refer to Verizon's wireline/landline division...aka "Ma Bell".

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