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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Java.lang.NullPointerException
f_canton
Member

How do fix the following error: java.lang.NullPointerException. Attempt to get length of null array.

Screenshot_2018-05-04-16-00-41.png

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Re: Java.lang.NullPointerException
vzw_customer_support
Customer Support

Forrest_Canton, receiving a strange error message like that would drive me bananas. You have come to the right place for help in figuring out how to get this to stop. With regard to this error message, when did you first start receiving this error message? What apps did you recently install, or update prior to the start of the java error message? This error message is generally associated with code for a process or function, so it may be associated with a recently updated or installed app. 

 

NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Java.lang.NullPointerException
f_canton
Member

Started receiving this message maybe since 2016. Examples of recently installed apps were Fireworks night Go Launcher EX Theme and Advanced Battery Calibrator.

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Re: Java.lang.NullPointerException
f_canton
Member

Used the process of elimination and found out which app it was. It was SMS Smart.

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