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Ever since KitKat update, my Samsung Galaxy S3's battery is drained in less than 4hrs, with minimal usage. I have managed my apps, and battery usage to ensure it wasn't that. Then, my 3rd party car chargers (x2) no longer work, my wall chargers (x3) no longer work! I have one SG wall charger that works, but does not help me if I am traveling. It has put me in a huge predicament with my job and family. Help!
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The best option after a major update is a hard reset. It's a bit of a pain, but it's recommended every so often anyway.
Perform a Factory Data Reset (Device Powered On) - Samsung Galaxy S® III
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I'd take it to a Verizon store and see if they can put the base image back on the phone to prove it's the update that is causing the issue.
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If the store is even capable of flashing the factory software, they will only be able to load the newest version of the OS which came with the OTA. A factory reset without restoring the settings and applications will accomplish the same thing.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Were you able to get this fixed? I am having the same problems, my phone is not charging at all like it used to before and the battery drains quit quickly. Need help!
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Sadly at this point, no, it has not been resolved. I am currently doing the things suggested above, but still at a stand still!
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None of the above has worked. I'm still in the same position, dead battery and terrible time trying to charge!
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Since as been posted you cannot roll it back to the former OS
I would recommend calling Samsung Customer Service since they are the bozos that did the update they received from Google.
Maybe they can fix the issue.
A battery drain issue would not be the fault of the carrier. Samsung would have to send out a patch to fix the update. But they may be able to take your device (you will get it back) and flash the eprom to a stable condition.
I wish you good luck