Re: LG Ally and email issues
i8onedidu
Newbie
I cannot add my second aol account to get email from it ..I URGENTLY need help please
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Re: LG Ally and email issues
rnorby
Newbie

 I have had my LG Ally for 6 months now. It has worked great for the first 5 months. During the last month my pop3 account is sending random emails from my phone. My email account locks me out after 250 relays in a day. Verizon first reset the phone and that worked for about 2 or 3 days. I made a new and more difficult password and that worked for about 2 or 3 days. I talked with tech support and they escalated the issue to Ally. The Ally rep said it wasn't an issue with the phone. I persisted that it was a wanted this taken care of under warranty. The LG rep said (threat) that I would have to send my phone in to them and after 4 or 5 days they would send me a used replacement day. Verizon is sending me a new phone and said it may not fix the issue. I must have malware on my phone that the reset doesn’t remove. I do have AVG virus software on it. I hope the issue is resolved with the replacement phone

 

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Re: LG Ally and email issues
kSo9204
Contributor - Level 2

Here are some steps available in reference to deleting email messages:


From the Homescreen, touch the applications tab(bottom of the screen).


Touch Email.


Locate then touch the email message.

  • To change the folder
    1. Press the Menu key.
    2. Touch Folders.
    3. Touch the folder.

To change the account

  1. Press the Menu key.
  2. Touch Accounts.
  3. Touch the desired account.
  4. Touch the email message
Touch Delete.
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    Re: LG Ally and email issues
    kSo9204
    Contributor - Level 2

    Here are some steps available to add additional email accounts to your device:


    From the Homescreen, touch the applications tab(bottom of the screen).


    Touch Email.


    Press the Menu key.


    Touch Accounts.


    Press the Menu key.


    Touch Add account.


    Enter the email addressand passwordthen touch Manual setup/ Next.


    If presented, touch POP3 orIMAP.
    Note If Manual setupwas selected or if the automatic setup fails, continue to step 7.
    Note If the automatic setup was successful, skip to step 10.


    Enter the appropriate informationfor the incoming server then touch Next.


    Enter the appropriate informationfor the outgoing server then touch Next.


    Adjust as desired then touch Next.


    Enter an account nameand the outgoing message namethen touch Done.


    Here is server and additional information for AOL email accounts:


    Incoming Server: 

     

    imap.aol.com

    Outgoing Server:
    smtp.aol.com
    port 587

     

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    Re: LG Ally and email issues
    richrathga
    Newbie

    There is a setting for this.  Next time you open the email app, use the Menu button (hard button, third from left at phone bottom), and select Account Settings.   In the category Incoming settings, change the field "Delete Mail from Server" to "when I delete from Inbox."

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