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LG G3 Blue screen
GUINESSBOSTON
Member

I have a LG G3 and as of yesterday it blue screens often. I have removed the battery and restarted keeping stability for 1 hour. Most apps have been remove, cache cleared. I have done network and feature resets. I have not done a factory reset. Any other things to try?

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Re: LG G3 Blue screen
GUINESSBOSTON
Member

This started yesterday. No system updates for Android OS. Removed recently installed apps.

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Re: LG G3 Blue screen
bd94s10
Sr. Member

Strange. I'd try to Software Repair Assistant. During the process it will ask if you want to backup your content. It is worth a shot. I helped a friend with the G4 earlier this year. Worked well.

Software Update - Software Upgrade Assistant (LG) | Verizon Wireless

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Re: LG G3 Blue screen
LENNYEDGE
Sr. Member

had my lg g3 do that. had to send for warranty, no cost to lg.mine had number 2 in red on blue screen. they reinstalled software and operating system.worked after that. i did a RMA free return.took 10 days.at least your phone battery losing its correct charge in cells in battery.

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Re: LG G3 Blue screen
vzw_customer_support
Customer Support

GUINESSBOSTON, we will take the blues out of your phone. Is anything else affected on the phone? When you indicated that you had stability for one hour, does this mean that it happened again after an hour, or is this now solved?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: LG G3 Blue screen
DORLEXAENT
Member

I just had this happen to me.. I cant get passed the red verizon screen  sometimes only to the LG screen.

It was working fine and then just went blue.

Tator

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