Within the last couple weeks my phone has taken I believe 2 updates. Now when I open my phone it immediately displays an advertisement. This often magically un-mutes itself so I get advertisement blasting from my phone at in appropriate times. I must close the advertisement before I can do anything. This is wasting my time but I can't find how to stop it.
MrsBadger ,
Online advertising can be quite frustrating, but it should't show up on a phone outside of an application. Is this ad for the same thing each time, or does it change? While system updates do not include advertising, do you recall downloading any apps at this time? For now, check out this link to restart your phone into Safe Mode and see if that ad issue still shows up: https://vz.to/2ARFOuB
RussellM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
