LG V10 microphone does not work

[BGarabrant]

my lg10microphone does not work in a call, it works on speaker phone

[sprmankalel]

The phone uses 2 different microphones.

There is one at the bottom for when your calls are not on speaker. It is the small hole to the right of the charging port. Sometimes dirt gets trapped in it. The other microphone is at the top on the left. It serves as a noise canceling microphone when you are not on speakerphone. It also serves as the main microphone when you are on speakerphone and video calls.

[vzw_customer_support]

Making sure the speaker works on phone calls is paramount BGarabrant. When did you start experiencing difficulities with the speak on your phone? Has there been any recent changes made to your phone when issues started?

Thank You,

MichelleS_VZW
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[BGarabrant]

will try to blow out with air duster for computers. is the mic removable from inside phone? I do think it may have dirt in it

[BGarabrant]

I also did a full reboot to factory settings, did not fix so I do think it has dirt in it

[sprmankalel]

I remedy this by carefully inserting a small safety pin or sewing needle to loosen the dirt.

[sprmankalel]

I cannot be held responsible for damage caused by doing this but I have done this many times