I've had my LG V20 for about two weeks and I am now experiencing horrible static coming through the speakers. It occurs when playing music, videos on youtube and sometimes when there's no media playing at all. I've read on other forums that other people are having the same issue as me. Is anyone else having the same problem? The manufacture date on my phone is NOV 2016 if that matters at all. I am just hoping this is some software related issue. Or an indication of an alien invasion from outer space declaring war on LG V20 owners. Please oh please, anything but hardware related. I really don't want to turn my phone in to be replaced/repaired because shipping around this time of year sucks tremendously and being without a phone for more than a month...just shoot me now.

One more thing to try and isolate the speaker is to put the phone into safe mode and to see if it still does it?Push and hold the power button. Then push and hold the off button until it says restart in safe mode. Run it for a little bit and put it throug...

They will help, you just have to call customer service and have them send you a warrant replacement.

I am thoroughly enjoying my LG V20 and I have had no speaker problems after receiving my replacement unit a while ago. I've done a few things differently based on my previous experience: I don't play any media at very high/max volume and I only use the native or factory installed music and video apps when playing media as well. If I do use other apps when playing media and play them at higher volumes I plug my headphones into the phone instead of using the speakers. I hope this helps.

Same problem..same story...ordered the phone a couple weeks ago and loved it...now out of nowhere I'm getting a static feedback noise from the speaker...tried the same..soft reset and factory reset and the problem still exists...I picked up this v20 because of the quad dacs..and audio quality to now experience this after only 2 weeks on a new phone...how has this not been addressed with a recall or something...I'm grossly disappointedVW help!!!!

Verizon sent me a replacement after having me do a factory reset and the distorted static was still present. I've had the new replacement for a week and no problems so far.

I have the same exact problem. Was playing music tonight and the speaker sounds horrific. The first time I played music so I never heard it before. Did your phone have to be replaced or was there another solution?

Keep us posted... FYI, check/call square trade because I Beleive you hv 30 days to buy their insurance and you can buy from Costco. In the future think about buying your phone from Costco because1) no $30 restocking fee when returned 14 days from purchase. Refund full price2) 90 days to exchange phone...3) the V20 was only avaliable via Costco online ordering or order in store without a contract, but well worth it...

I'm saddened to learn of the device that issue that you're experiencing miketen and your efforts are appreciated. Let's get to the bottom of this, I will be sending you a Private Message momentarily.AyaniB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

This issue is covered under warranty just call Verizon they will ship you a new one and give you packing instructions to send the defective phone back.There is no reason to use insurance and pay a deductible!

You don't return a phone after the 14 day return policy period. You exchange it with a refurbished phone in a warranty claim or if the warranty doesn't cover the damage like a cracked screen, then you exchange it through the insurance claim after paying the deductible.

LG V20 speaker static

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what exactly do you mean that you got your insurance money back when you returned the phone?

returned it when? after eval period or sometime later during life of the phone?

thanks!

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