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LG hotspot issue
irishgues
Member

I have a LG G4 and I'm trying to connect my laptop to the hotspot. It's connecting, but I cannot get internet access. I have restarted the laptop, done a /release and /renew, but no luck. I am getting an IP, but no access. I would think it's the laptop, but I can use my husband's Galaxy S6 with no issue. Any ideas?

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Re: LG hotspot issue
vzw_customer_support
Customer Support

We know how important it is to be able to use your hotspot on the phone, irishgues. Since noticing this issue have you tested your phone’s hotspot with another device? Have you made sure the laptop and phone’s hotspot have the same security settings enabled? http://vz.to/29Olmyd

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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