ttwilly77, I want to assist and get your phone back to tip top shape. With your LG Optimus, if files were to get erased, there is no way to recover them. In order to have the necessary files restored, you must do a complete hard reset. This will in restore all software and applications back to default like when you first took it out of the box.
Here are the directions to follow a proper factory data reset. http://vz.to/1RawLYP
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