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LG vs450
ttwilly77
Member

How can I recover or install external storage software. Something apparently got erased

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Re: LG vs450
vzw_customer_support
Customer Support

ttwilly77, I want to assist and get your phone back to tip top shape. With your LG Optimus, if files were to get erased, there is no way to recover them. In order to have the necessary files restored, you must do a complete hard reset. This will in restore all software and applications back to default like when you first took it out of the box.


Here are the directions to follow a proper factory data reset. http://vz.to/1RawLYP


MarkP_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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