Leaving Verizon due to harassment from company - very angry customer

[Snn5]

True, I am only a peer and customer, I am not a Verizon rep nor employee.  Best wishes.

[demmo86rt]

This doens't sound like a call from Verizon, it sounds like a phishing scam to try and get your login information.  Have you tried calling customer service and informing them of the situation?  Unfortunately, with this being a peer to peer forum, you probably won't be getting any real help from Verizon here.  Most of the CS reps on here aren't very educated.  They may respond after a while, though it is very rare that I see them give any real help.

[Snn5]

Scam was my first thought, however OP is determined to rid themselves of the issue.

[rebmonster]

Doesn't surprise me in the least. best to you Snn5.

[rebmonster]

i did better than that. I went to their local outlet... the representative spoke to customer service regarding it. And my problems still isn't solved.... nor do i expect it ever will be due to laziness of Verizon.

So, i must take matters into my own hands. they have lost a real customer over this. Someone whose been paying them for years.

Anyone reading this... take note. Before i cancel my account... i will post here again, to inform of the happenings between now and then. We need everyone to be privy to just how little Verizon truly cares about their paying customers.

[demmo86rt]

That's unfortunate, I hope you get things worked out, best of luck to you.

[rebmonster]

and to you demmo86rt.

[rcschnoor]

Why not just change your number? By your own admission, you intend to change numbers if you leave Verizon. Why not just change it now?

[Snn5]

That's what I asked.  But, OP seems intent on leaving.  It's the principle of the thing, not the ability to change the number.

[Waimon]

Well first off this cannot be Verizon sounds more like a scam. I got one call one time about a special offer they had. I actually took it as it was a tablet that was free so who would not take that lol. But after I took it and was still on the phone I told them not to call me anymore just email me their offers and have never received a call from them since. That is unless I call them and tell them to call me back instead of holding on the phone waiting for someone. I do believe someone is focused on harassing you but I do believe Verizon is not to be blamed here. I would suggest to you calling them and telling them the issues and the numbers that called you and ask them to be removed and then asking for a change in numbers. As they are real strict about not calling you when you ask them not to. And when you said you went into a store did you go in a Verizon store or and authorized Verizon store. As there is a big difference as far as customer service is.