Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Lg G3 marshmallow update issues

Since updating to marshmallow, my phone doesn't get a good wifi signal. Tried on multiple networks.  The phone connects, but can't get anything to load, even simple webpages or Facebook.  These things work fine on cell network.  I've power cycled the phone, adjusted settings where possible to no avail.

Labels (1)
Re: Lg G3 marshmallow update issues
Customer Support

Hi Jknopfel22, The updates are supposed to make the phone work better. Let me help to find out what the trouble with your device after the update.  Were you able to connect to the same Wi-fi connection previously used? Do you know if any changes happened related to the where you connect to Wi-Fi?Share more details so we can look into this issue.

Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!