Lg g4 many problems
princezcandles
Enthusiast - Level 2

Cell is taking up to 14 hrs to charge. Screen is jumpy. I touch right side and suddenly im making a phone call.  I also get system error messages that apps or media has stopped running. Help

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Re: Lg g4 many problems
LENNYEDGE
Specialist - Level 2

got that on my lg g3 and s7edge. edge charges in a flash. non removable battery. btw,,,,experience is that batteries on g3 got to a point where even charged, device rejected battery. those batteries notorious of losing its memory and capacity, its like running a car at 100mph and it cant accelerate because it sputters.i replaced 2 batteries in a yr on g3. its worth the gamble to get one new battery AUTHENTIC ONE FROM LG, KNOCK OFFS FAIL, AND DEVICE WONT ACCEPT IT. ALL DEVICE SOFTWARE AT TIMES DOES THAT TO APPS.NO PERFECT APPS.

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Re: Lg g4 many problems
vzw_customer_support
Customer Service Rep

Your phone should never take that long to charge fully, princezcandles. When did you first start having this issue? Is there any damage to your phone? Do you have any overheating issues with your phone while charging?

JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Lg g4 many problems
princezcandles
Enthusiast - Level 2

The charging issue began end of may. It does get hot once in a while.  Even a verizon worker plugged her charger in and it said 10 hours until full charge. Took it in since its under factory warranty and was told i had to be without a cell for 10 days. Ive honestly thought about paying this lg off and getting samsung. Its just gonna need to be saved up for a few or more months

Re: Lg g4 many problems
LENNYEDGE
Specialist - Level 2

did you rma it to LG. they are good at fixing devices, and no surprises. JUST CONTACT LG VIA PHONE OR CHAT, THEY WILL GIVE PREPAID SHIPPING LABEL. I SENT MINE TWICE. FIXED EACH TIME.NO OUT OF POCKET.

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