Thank you for reaching out to us in this community forum. Let's figure out what is going on with your device. When did this first start? Is this happening to all Wi-Fi connections? Does restarting help?
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Mine won't connect to wifi either. Verizon tech support follows the script and ends with password is wrong. Sorry Amanda! No, the password is not wrong. Too many other people have used the same password in the past with NO ISSUE.
I could really use some help with the phone connecting to wifi. Thanks