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I recently upgraded my plan to unlimited but now my hotspot isn't working. I can turn it on and connect devices but there's no internet access worked fine before hand
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What is the exact name of the plan you switched to?
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$80 unlimited plan
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Prepaid? If so, you didn't notice the terms of the prepaid unlimited plan doesn't include the mobile hotspot feature.
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I've used it before but had to downgrade cause of the cost but the last time I had that plan I was able to use my hotspot its how I connected my Xbox online
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While it doesn't have the feature now.
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Well that sux thank you for your time
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Jamesx07x, it’s so important to have your hotspot working properly. We have sent you a private message to assist you further in this matter.
SeanC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Jamesx07x wrote:
$80 unlimited plan
No hotspot on pre-paid unlimited. It is on the tierd pre-paid plans though.