Prepaid? If so, you didn't notice the terms of the prepaid unlimited plan doesn't include the mobile hotspot feature.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Jamesx07x, it’s so important to have your hotspot working properly. We have sent you a private message to assist you further in this matter.
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!