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Live help chat
Ksto45
Member

Where do I find live help chat

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Correct Answers
Re: Live help chat
Android_Optimizer

According to this:

Live Chat FAQs | Verizon Wireless

Live chat will only appear when it is within their operating hours, and only when there is a representative available.

View solution in original post

Re: Live help chat
bearone21
Leader

chat is generally for new purchases not technical assistance.

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Re: Live help chat
SURFBEACH44
Member

Hi my name is tanaquil [removed]. My number is [removed]

Personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Live help chat
ADAZEH97
Member

I am unable to find the "Chat Now" Feature as well.  This is a service I use often but for some reason today, the option is not available.  Please advise.

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Re: Live help chat
Android_Optimizer

According to this:

Live Chat FAQs | Verizon Wireless

Live chat will only appear when it is within their operating hours, and only when there is a representative available.

View solution in original post

Re: Live help chat
LENNYEDGE
Sr. Member

LOOK AT Android_Optimizer POST

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Re: Live help chat
corky1221
Member

I cant see to get a rep to answer live chat am I doing something wrong 

 

Re: Live help chat
vzw_customer_support
Customer Support

I'm sorry that you're not able to get a Live Chat Rep, corky1221. If you are signed into My Verizon, if a rep is available, you will get a pop-up to speak with someone. 

 

You can also reach out to us on Facebook at www.facebook.com/verizon or Twitter at @VZWSupport

 

I hope this helps. 

 

VanessaS_VZW

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