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Location keeps turning off automatically
xzillr8
Member

I have an android phone and my Location keeps turning off automatically and I can't figure out why. Yes, I have already looked up my auto health check settings and Location is NOT selected to shut off during the health check. Not to mention, my Location is randomly shutting off almost daily at different times. 

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Re: Location keeps turning off automatically
vzw_customer_support
Customer Support

xzillr8, we want to ensure your Location services remain on as needed. We welcome the opportunity to assist with this matter. We just need some additional details. Which make and model Android phone do you have? Have you made sure that your battery/power saver mode is turned off (if you modify that setting, reboot the phone to get location permissions to update)? Do you run any other apps that has the location services permissions turned off when in use? 

 

EbonyR_VZW

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Re: Location keeps turning off automatically
abiddancer
Member

I have the same problem, Search doesn't find either  MyVerizon or health check on my phone.

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Re: Location keeps turning off automatically
vzw_customer_support
Customer Support

abiddancer, on your device, do you have Location enabled on the device and is it permitted for any apps you are using?JoseL_VZW

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