I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I doubt it allows bypass; I understand that incorrect attempts increase the time allowed to unlock. So waiting a while before attempting the correct screen unlock pattern should work.
Your only recourse is to go to a Verizon store. They have the PUK for your phone and can reset it. And yes, you can not do a factory reset since you can't get into your phone. And yes, once the phone is locked, there is nothing you can do to get back in, except let Verizon unlock it for you. I forget what the PU stand for, but K is for Key. It's much like a PIN. Good luck.
Hello amberlynn96! You can process a factory reset of the Fascinate by following these steps:
Turn off the phone
Press and hold the Volume Up / Down keys and the Power button simultaneuously. When the Samsung logo appears, release only the Power button.
Display will show:
a. Reboot system Now
b. Apply sdcard:update.zip
c. Wipe Data/Factory Reset
d. Wipe Cache Partition
From the Recovery screen, press the Volume down key to select "Wipe Data/Factory Reset", press home icon to select option and wipe device.
Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit.
Press Volume Up
Press Home to select "Reboot System Now" - device will reboot
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Mortb it stands for Pin Unlock Key (PUK) but I am not sure that this will work on the phones personal security code, I believe this is intended to unlock the SIM... http://www.phonescoop.com/glossary/term.php?gid=285
The easiest method is to input the users email and password into the device to unlock the device again and also I think that Ann is correct and you can hard reset the device and restore the device to a working state without unlocking but the user will use all data that wasn't backed up before the reset process..