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Lost contacts after installing FB messenger
jy1448
Member

After installing FB messenger all my contacts disappeared.  I assumed they were in the cloud, so I ran backup assistant only to have it backup 8 out of the 350 contacts I had before.  Next I uninstalled FB messenger, but contacts were still gone.  My online account also only shows 8 contacts.  Are the rest deleted?  Is there anyway to get them back?

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Re: Lost contacts after installing FB messenger
andrewt_vzw
Verizon Employee

jy1448,

I know I rely on my contacts and would be lost without them. I'm very concerned to hear those just disappeared like that. What phone do you have? If you check the deleted section of your Cloud on the web site does anything show there? Could they have been backed up anywhere else such as to your Gmail account?

AndrewT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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