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Lost phone contacts in update last night
Mzdej
Member

How do I get my phone contacts back? Sum contacts are there, but all other numbers are gone!!

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Re: Lost phone contacts in update last night
bearone21
Leader

were contacts in gmail....check to see if your phone is still syncing email & contacts.

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Re: Lost phone contacts in update last night
Ann154
Expert
Expert

Also check the Verizon Cloud and see if the contact are in the trash.  Sometimes that system dumps the contacts in the trash.  Why I don't know and why I refuse to use it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Lost phone contacts in update last night
Mzdej
Member

I did not have them backed up in the cloud...never thought of it. All of my email contacts are there. But my phone numbers stored on the phone are ghost!!!

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Re: Lost phone contacts in update last night
Ann154
Expert
Expert

Is it possible that they are there but aren't displayed?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Lost phone contacts in update last night
vzw_customer_support
Customer Support

Getting your important contacts back is important, Mzdej. Let's look into your options. Do you have a back up stored on your computer?

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Lost phone contacts in update last night
bearone21
Leader

have you checked to see if sync contacts is selected.

my update changed many things & had to be gone thru 1 at a time to get things as they were.

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