Lost phone contacts in update last night

Mzdej · ‎05-21-2016

How do I get my phone contacts back? Sum contacts are there, but all other numbers are gone!!

bearone21 · ‎05-21-2016

were contacts in gmail....check to see if your phone is still syncing email & contacts.

Ann154 · ‎05-21-2016

Also check the Verizon Cloud and see if the contact are in the trash. Sometimes that system dumps the contacts in the trash. Why I don't know and why I refuse to use it.

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Mzdej · ‎05-21-2016

I did not have them backed up in the cloud...never thought of it. All of my email contacts are there. But my phone numbers stored on the phone are ghost!!!

Ann154 · ‎05-21-2016

Is it possible that they are there but aren't displayed?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support · ‎05-23-2016

Getting your important contacts back is important, Mzdej. Let's look into your options. Do you have a back up stored on your computer?

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bearone21 · ‎05-23-2016

have you checked to see if sync contacts is selected.

my update changed many things & had to be gone thru 1 at a time to get things as they were.

Android