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Lost photos during trasfer
Dragonmaster
Member

I got my new phone and did what it said to do I got everything except my photos and old phone was reset to factory what can I do

 

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Re: Lost photos during trasfer
boringusername
Sr. Member

Unless you had them backed up to a cloud service, nothing. They are gone. You should make sure they are on the phone before resetting thold one and should always have photos backed up. Google provides free photo cloud storage

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Re: Lost photos during trasfer
vzw_customer_support
Customer Support

Dragonmaster, we are here to help. What is the make/model of your device? What cloud storage did you back up to?

LauraL_VZW

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