I have a Moto X.
I can no longer make normal phone calls; I have to put it on speaker mode to hear people or for them to hear me.
The speakers DO function, however - I can listen to music/google maps/etc, and I can also use voice-to-text. The only application I have found that they don't work for is in calls.
I have looked at settings, and the hearing aid compatibility option is unchecked (I had seen this as a fix on other forums, but it doesn't apply to my issue apparently).
Any other settings that might need to be looked at?
Which generation of Moto X do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
That definitely seems odd and we're here to help! Have you attempted a Factory Reset on the device? KleoL_VZW
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