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Marshmallow erased my SD card
DANMAG0
Member

Like a trusting idiot, I installed the marshmallow update and it deleted/reformatted my SD card and all of my photos and files are gone. How (if possible) can I get them back???? I'm so upset!!!!

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Re: Marshmallow erased my SD card
bd94s10
Sr. Member

There isn't a way unless you had them backed up to Google Photos, Verizon Cloud, Dropbox, etc. Curious what device do you have? Sorry to hear this.

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Re: Marshmallow erased my SD card
SkyWriter
Member

First thing to do is pull the card out of your phone so it doesn't get overwritten.  Then you'll need to use a third party recovery software to read the card and see what can be recovered.  Unless the update wiped the card, which I doubt it did, you should be able to recover at least some of the data.  Might want to try this  Recuva - Free Data Recovery tool - Free Download

Re: Marshmallow erased my SD card
DANMAG0
Member

Samsung galaxy 6

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Re: Marshmallow erased my SD card
DANMAG0
Member

Thank you!  I removed the card. I'll try the program you recommend!

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