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Correct Answer!
Message+ Attach media incorrect thumbnail
presumeddead1986
Member
‎04-21-2022 02:33 AM

Since the recent Message+ update, the thumbnail previews for images are incorrect. I'm seeing thumbnails of images I deleted years ago. If I try to send it, it shows the more recent image.

How do I fix this so it doesn't look like I'm about to send a photo of me banging out an ex to my mom?

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Correct Answer!
Re: Message+ Attach media incorrect thumbnail
vzw_customer_support
Customer Support
‎04-23-2022 05:11 AM

We want you to be able to send photo messages without any issues. What's the make and model of your phone? Does the problem persist when sending a photo via Message + on your other devices? 

-Kia

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