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Message+ app not giving notifications
Jenn_A_S
Member

Since the recent update to my galaxy s5 in March, the message+ app won't give me notifications unless the app is open and on the home screen. The app notifications are on not blocked and have priority on my notifications bar. I checked the system and my notification settings are turned on, "do not disturb" is off. The system is set to sync messages over wifi and network and I'm still getting the same problem. If I restart my phone the notifications for the app work for 5 minutes then I have to go back to opening the app. All other app notifications work.

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Re: Message+ app not giving notifications
vzw_customer_support
Customer Support

We want to ensure everything is functioning properly. Was everything working at first or this started occurring immediately after the update?
KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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